Business Partner Program Terms

The agreement between a reselling business and Snowfairy AI Labs Private Limited for buying Snowfairy AI™ OS Pen licences at a discount and supplying them to its own customers.

Effective 2026-10-19 · Version 1.1 · Applies to Snowfairy AI™ OS Pen (On-Screen Pen) only.

1. Who this agreement is between

These Business Partner Program Terms (the "Terms") form an agreement between the business named in your approved application or order (the "Business Partner", "you") and Snowfairy AI Labs Private Limited, a private limited company incorporated in India (CIN U62099UP2025PTC226386), with its registered office in Varanasi, Uttar Pradesh, India ("Snowfairy", "we", "us"). Electronic acceptance and our electronic records of it have the same effect as a signed document.

2. What these Terms cover

• These Terms apply only to licences of Snowfairy AI™ OS Pen (On-Screen Pen) for Windows and Android (the "Product"). Other Snowfairy software and services have their own rules, and nothing here gives you any right in relation to them.
• This program is separate from the Partner Program for creators and marketers. Orders under these Terms never earn Partner Program commission, and cannot be combined with any coupon, promotion or other discount.
• Every end user of a licence you supply is bound by the OS Pen End-User Licence Agreement. These Terms do not change that agreement.

3. Who can join

• You must be a lawfully registered business, and give us accurate business, contact and tax details, which we may verify. We may ask for registration documents at any time.
• Joining is by application and our written approval only. We may approve or reject an application at our sole discretion, without giving a reason.
• Approval appoints you as a non-exclusive reseller. You have no exclusive territory, customer or market, and we may sell directly or appoint other resellers anywhere.
• You apply online from the Partner Workspace in your Snowfairy account (account.snowfairy.ai/partner, linked from partner.snowfairy.ai). The application must be completed in full by a person authorised to bind the business, with each rule confirmed separately, and signed by typing that person's full name. That typed name, the boxes ticked and the submission are the business's electronic signature and acceptance of these Terms, with the same effect as a signed paper document, under the Information Technology Act, 2000 and other applicable law.
• We keep a record of the acceptance: a copy of the application, the version of these Terms accepted, the date and time, the account used, the IP address and the browser. You can view and print your copy in the Partner Workspace at any time. Our record is evidence of what was agreed, unless you prove it is wrong.
• Before or after approval we may ask for documents to verify the business and the person signing, such as the certificate of incorporation or registration, PAN, GST registration certificate, proof of address and identity proof of the authorised signatory. We may refuse or end a partnership if they are not provided or do not match the application.
• Signed agreement. After approval we issue a Business Partner ID and a Business Partner Agreement filled in with your application details, which you print from the Partner Workspace. An authorised person must sign it (with the business stamp if you have one) and email the scanned copy to enterprise@snowfairy.ai. You may place discounted orders only after we confirm in writing that we have received it. The signed agreement and these Terms together form the agreement between us; if they differ, these Terms apply.

4. Discounts

Discounts are applied to our published list price for the relevant plan and region on ospen.snowfairy.ai on the date of your order, and are worked out on the number of licences in that single order:

Licences in one order	Discount
Fewer than 100	20% on every licence
Exactly 100	25% on every licence
More than 100	25% on the first 100 licences, and 30% on every licence above 100

Examples: an order of 50 licences receives 20% on all 50. An order of 100 receives 25% on all 100. An order of 130 receives 25% on 100 licences and 30% on the other 30. The discount on any licence is never more than 30%. Separate orders are not added together to reach a higher band, unless we agree in writing before the orders are placed.

5. Orders, prices and payment

• You place an order by accepting our written quotation or order form, which states the plan, quantity, price, currency and taxes. An order is binding once you accept it and we confirm it.
• Prices are exclusive of applicable taxes, which are added to the invoice where the law requires.
• Payment is due in full in advance. We do not give credit. Licences are issued only after the full payment has reached us. Bank charges and currency-conversion costs on your side are yours.
• Payment must come from your business, not from a third party, unless we agree in writing.

6. Delivery and activation

• We deliver licence keys by email to your registered business email address after payment.
• You are responsible for keeping the keys secure, supplying them to your customers, and making sure each end user accepts the End-User Licence Agreement. A key that has been activated cannot be transferred except as that agreement allows.
• Each licence runs for the term of the plan ordered, from the date stated in the order or, if none is stated, from the date of delivery.

7. Refunds and replacements

• Licences are digital goods delivered immediately. Once delivered, an order cannot be cancelled and is not refundable, except as set out below or where the law requires.
• If a licence does not work because of a defect in the Product that we confirm and cannot fix or work around within 30 days of your written report, we will, at our choice, replace the licence or refund the price paid for the affected licences only.
• Licences you could not sell, or keys that were lost, leaked or misused while in your control, are not refundable. We may revoke and replace a leaked key.
• A chargeback or payment reversal on an order lets us revoke every licence in that order and end your participation.

8. How you may resell

• You decide your own selling price to your customers.
• You must sell in your own name, and may describe yourself only as an independent "Authorised Reseller of OS Pen" while your partnership is active. You must not say or suggest that you are Snowfairy, Snowfairy AI Labs Private Limited, its branch, office, employee, agent, distributor, official store or support channel, or that you have any authority to make promises or contracts for us.
• You must not bundle, pre-install, package or sell the Product together with any other app, software or service as one product or one price, or present any other product as made, endorsed or supported by us. You may supply the Product alongside your own hardware or services only as a separate, clearly named Snowfairy licence that the end user activates under the End-User Licence Agreement.
• You must not sell or supply licence keys to other resellers, distributors or marketplaces, or on grey markets, unless we agree in writing, and must not share, split, reuse or resell a key more than once.
• You must not offer prices, discounts, warranties, refunds, features or licence terms on our behalf that we have not offered, invent "official" offers or urgency, or post fake reviews or testimonials.
• You must not list or sell the Product on public online marketplaces or app stores, or advertise it in paid search, social or other paid advertising using "OS Pen", "Snowfairy" or any similar term, unless we agree in writing.
• You must describe the Product accurately and must not make false or misleading claims about its features, licence terms, price or availability.
• You must not copy, modify, reverse engineer, bundle or redistribute the Product software itself; you supply licence keys only.
• You must comply with all laws that apply to your business and sales, including consumer-protection, data protection, tax, export-control and anti-bribery laws, and you must not supply customers or countries subject to sanctions.

9. Support

You provide first-line support to your customers: installation, activation and basic questions. We provide second-line support to you for problems you cannot solve, by email at support@snowfairy.ai. End users may also use our public help resources.

10. Our name and brand

While you are an approved Business Partner we give you a limited, non-exclusive, non-transferable and revocable permission to use the names "Snowfairy AI" and "OS Pen", and the logos and materials we provide, only to sell the Product under these Terms. You must not change them, combine them with your own marks, or register any domain name, company name, social handle or trade mark containing them. All rights in our names, marks, software and content remain ours.

You must not use "Snowfairy", "Snowfairy AI", "Snowfairy AI Labs", "OS Pen" or any confusingly similar name or logo as, or as part of, your own business or trade name, shop name, website, domain name, email address, app, social handle or trade mark, and must not create websites, pages, ads or listings that look like ours. Breaking this rule or Section 8 is a serious breach under Section 13, and we may also require you to remove the content and transfer to us any domain, handle or account that uses our names.

11. Personal data

Each of us handles the personal data it collects as an independent data fiduciary or controller, and must comply with the Digital Personal Data Protection Act, 2023 and other applicable privacy law. You may give us end-user details only where needed to issue or support a licence and where you are lawfully allowed to do so.

12. Confidential information

Our discounts, quotations and any non-public information we share are confidential. You may use them only for this program and must not disclose them.

13. Term, suspension and termination

• Your participation continues until either of us ends it by 30 days' written notice by email.
• We may suspend or end it immediately, and refuse further orders, if you breach these Terms, act dishonestly or unlawfully, harm our reputation, stop paying, or become insolvent.
• If we find fraud or a serious breach, we may also revoke licences obtained through it, recover our losses and costs, report the matter to the relevant authorities and take legal action where the law allows.
• Serious breaches include, in particular: fraud or false information in the application or any order; orders paid with stolen or third-party payment methods, or chargebacks used to obtain keys; presenting yourself as Snowfairy or misusing our names or logos; bundling the Product with other software; selling on marketplaces or to other resellers without our consent; and false claims to customers. On a serious breach we may refuse or cancel any order not yet delivered, and refund any amount paid for it after deducting our losses and costs.
• When participation ends, discounts stop, you must stop using our names and materials, and licences already delivered and paid for stay valid for their end users for their term, unless they were revoked under these Terms.

14. Product warranty

The only promises about the Product are those in the End-User Licence Agreement. Apart from those and Section 7, the Product and this program are provided as they are, and we give no other promise of sales, resale value or fitness for your customers' particular needs.

15. Your responsibility for claims

You will compensate and defend Snowfairy, its directors, employees and agents against claims, losses, penalties, costs and reasonable legal fees arising from your sales, your statements to customers, your breach of these Terms or your breach of any law.

16. Limits on our liability

To the extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue or goodwill. Our total liability to you for all claims under these Terms is limited to the amount you paid us for the order the claim relates to. Nothing here limits liability that cannot be limited by law, such as liability for fraud.

17. Our relationship

You are an independent business buying and reselling licences. Nothing in these Terms makes you our agent, employee, partner in law, joint-venturer or franchisee. The word "Partner" is a program name only.

18. Changes

We may change these Terms, the discount bands or the program at any time by publishing a new version on this page and telling you by email. Changes apply to orders placed after the date stated; an order already confirmed keeps the terms in force when it was confirmed.

19. Governing law and disputes

These Terms are governed by the laws of India. Before starting any proceedings, each of us will try in good faith to settle a dispute by writing to the other and allowing 30 days for a response. Subject to that, the courts at Varanasi, Uttar Pradesh, India have exclusive jurisdiction, without preventing either of us from seeking urgent relief from any court with jurisdiction.

20. General

• These Terms, together with each confirmed order and the End-User Licence Agreement, are the whole agreement between us about this program. If an order conflicts with these Terms, the order prevails for that order only.
• If any part of these Terms is found unenforceable, the rest remains in force.
• If we do not enforce a right immediately, we can still enforce it later.
• You may not transfer your participation or rights under these Terms. We may transfer them to a group company or a successor business.
• We are not responsible for failure or delay caused by events outside our reasonable control.
• These Terms are written in English. If they are translated, the English version prevails.

21. Contact

To apply, ask for a quotation or place an order, write to enterprise@snowfairy.ai. Snowfairy AI Labs Private Limited, Varanasi, Uttar Pradesh, India.

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